Most dogs will need to have their claws clipped at some stage, this can be a nerve-wracking experience for those that have not done it before.

If you are a nervous first timer, we suggest you take your dog into your vet for a visit with a nurse, they will talk you through the steps below, so you can confidently manage future nail trims at home. 


The area of your dog’s nail that you want to avoid is the  KWIK.

This is the blood supply in your dog’s nail and if you cut the nail too short, you can cut this, which will cause pain for your dog.

  • Make sure your clippers are good quality and sharp.
  • Dull clippers can create messy cuts and pain for your dog.


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Once your order leaves our warehouse and is scanned into the New Zealand Couriers network you will be sent track and trace details via email. You can use these track and trace details to keep an eye on your order, and when it will be delivered.

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Qualifying purchases made on auto re-order qualify for our loyalty programme. Almost all our premium vet diets, and vet recommended flea and worm treatments are included in the loyalty programme.