CORONAVIRUS AND YOUR PET
PLEASE NOTE: Our industry is an ESSENTIAL SERVICE - due to an increase in volume your order may take a little longer to arrive. But we will still be here for your pets.
Currently there is limited evidence that companion animals can be infected with, or spread this virus. We also do not know if they could get sick from coronavirus. Additionally, there is currently NO evidence that companion animals could be a source of infection to people. This is a rapidly evolving situation and information will be updated as it becomes available.
As a precaution, the Centres for Disease Control and Prevention recommends the following:
- Although there have not been reports of pets or other animals becoming sick with COVID-19, it is still recommended that people sick with COVID-19 limit contact with animals until more information is known about the virus.
- If you are sick with COVID-19, have someone else look after your pet and avoid contact with them, same as you would other humans once isolated. If you have no option, and must care for your pet while you are sick, wash your hands before and after you interact with pets and wear a face-mask. Avoid petting, snuggling, being kissed or licked and sharing food.
If your pet develops an unexplained illness and has been exposed to a person with COVID-19, PLEASE CALL YOUR VET FIRST – let them know that you have a sick pet that has been exposed to a person with COVID-19. This will allow them to decide whether veterinary attention is required and give them time to prepare an isolation area.
There is absolutely NO evidence that vaccinating dogs with commercially available vaccines will provide cross-protection against the infection by COVID-19. No vaccines are currently available in any market for respiratory coronavirus infection in the dog.
Once your order leaves our warehouse and is scanned into the New Zealand Couriers network you will be sent track and trace details via email. You can use these track and trace details to keep an eye on your order, and when it will be delivered.
Payment is required when you place your order, you can checkout with your credit card, via online banking or in instalments with Afterpay or ZIP. Note: Your order confirmation is your tax invoice, as we endeavour to become more environmentally friendly, we no longer print and include copies of tax invoices with orders
Qualifying purchases made on auto re-order qualify for our loyalty programme. Almost all our premium vet diets, and vet recommended flea and worm treatments are included in the loyalty programme.